Barnes & Thornburg is building something better. We’re partnering with our clients on innovative solutions that add value, reduce costs and promote efficiency through reliable budget forecasting.

BT ValueWorks is a suite of pricing, process and technology solutions that bring greater value, efficiency and predictability to the delivery of legal services.

Alternative Fee Arrangements
We’re using historical matter data to classify and retrieve like matters for analysis, along with other tools and models in order to bring greater clarity to how we price non-hourly based fees, giving clients more flexibility and choice in line with their unique business objectives.

Legal Project Management
We have trained attorneys and staff who can offer a systematic approach to legal project management to plan budgets, create detailed project plans, schedule tasks, manage teams and communicate with clients.

Measureable Budget Control
We leverage our technology resources to provide timely and informative case management and budget reports that chart lawyer fees to date, coupled with real-time budget updates between billing cycles so clients can monitor and measure results.

Customized Client Education Offerings
We offer customized seminars and trainings to clients on location or via an on-demand website portal. We also regularly provide general legal updates and updates on issues tailored to our clients and their industry.

Enhanced Communication
We offer web-based client portals to use as a collaborative workspace for clients and legal team members. These extranet sites provide instant access to relevant matter documents, calendared dates and case information.

Collaboration and Partnership
We routinely engage clients in strategic reviews to discuss budgets, matter status, process and legal strategy on significant matters. We also offer secondments when appropriate to further demonstrate our commitment to partnering with clients.

Client Service Programs
Our client service program delivers top-notch service through customized plans to meet clients’ needs and objectives. Our formal feedback process promotes continuous improvement and a dedication to best-in-class service.

Barnes & Thornburg Wins LMA Impact Award for Client Service and Delivery

The American Lawyer: Article Featuring Our Industry-Leading BT ValueWorks Pricing and Client Value Offering

For additional information, contact:

Jared Applegate 
Director of Pricing
Barnes & Thornburg LLP

Esther Bowers 
Director of Client Service Initiatives
Barnes & Thornburg LLP